Press contact
Email [email protected]; in the subject line include press inquiry for faster triage
ck66 Support and contact information here
Many Dhaka users seek quick answers at night; ck66 Support, ck66 Contact and ck66 Help are in one place
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ck66 Support desk: separate line for press
Media team's work needs clear answers; ck66 Support team reviews one task first: press, coverage and verification
Usually within 4 hours an initial reply arrives; urgent requests go first to the Dhaka desk, shortening waits
Response time
Responses arrive quickly between 10:00 AM and 7:00 PM; on Fridays responses may be somewhat delayed
Verified information
In the ck66 Contact line, information is checked before publication; incorrect screenshots or old notes are quickly caught
Media resources and brand kit
A good report needs photo, name and explanation together; ck66 Help Center provides those three
Press kit
Logo, screenshots and brief introduction files are kept in one folder; reporters get the needed parts in 2 minutes
Brand assets
High-quality banners and logos fit well for Dhaka print work; file names kept clear
Leadership profile
Company background and team roles are brief; precise notes align with the ck66 About page
General ck66 Contact information
Not media, questions don't stop; ask about bKash, Nagad and Rocket and the support team will point you right
Email address
Email [email protected] about account, login and APK; write the subject in one line for easier replies
Dhaka Desk
Requests sent from Dhaka; using the local language speeds up work, and small screenshots are very helpful
Mobile Support
If the app won’t open on Android, view the ck66 App Guide; often one setting change fixes it
Quick message
Short messages work well for small questions; the ck66 Help Team typically responds quickly to a single clear question
Three questions about media coverage
If all is clear before publication, work is easier; the following questions go to ck66 Support
What to send for ck66 coverage?
Your media identity, publication name and requirement type; provide 2 screenshots to speed verification
How fast will you get a reply from ck66 Support?
General questions get initial reply within 4 hours; complex issues may require additional verification
Are ck66 Contact and Help Center the same thing?
No, but both complement each other; questions sent to Contact are matched with Help Center documents
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Need ck66 Support, ck66 Contact or ck66 Help? Get the APK, log in and send your question
On the same page you will find account, guide and help together for Android users of bKash, Nagad and Rocket
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